Job Description

Job Description

Job Description

Salary $13.39/hr + tips

We are hiring a seasonal Host / Hostess.  Looking for a rewarding job that still allows you to enjoy Telluride living?  The Mountain Lodge Telluride is looking for a few energetic, detail minded, outgoing and fun-loving people to join our fast-paced Food & Beverage team. Ready to make a change?  With a job here, you can apply your knowledge and positive attitude to helping our guests and visitors. We offer great pay plus tips, ski pass/end of season bonus. Employee housing opportunities are also available.

Purpose of Position

To provide the guests of Mountain Lodge Telluride with a memorable dining experience through means of engaging service with creativity & craft applied to Food & Beverage.

Essential Job Functions/Responsibilities to include the following (Other duties may be assigned. Management also reserves the right to change or modify position descriptions from time-to-time to meet the needs of the business with or without notice):

• Ensuring thoughtful and engaging food & beverage service

• Friendly and gracious greetings to all guests

• Adherence to standard operating procedures

• Answering phones and taking reservations

• Delivering food

• Clearing plates

• Supporting the rest of the food & beverage team

• Serving all food & beverage in compliance with HACCP and ServSafe

• Maintaining a thorough knowledge of all menu items and hotel amenities

• Working in a group setting towards a collective goal

• Maintaining a clean and orderly working environment

• Always looking for ways to further personalize service

• Maintaining friendly; but professional, relationships with frequent guests and owners

Required Position Skills 

• Prior hospitality experience desired

• Well-spoken

• Organizational Skills

• Team Work

• Ability to work in a fast-paced environment

• Ability to multitask

• Strong interpersonal skills and the ability to develop personal relationships in a professional manner

• Desire and ability to work within a diverse team 

Other Skills / Abilities

• Strong interpersonal skills and ability to develop personal relationships in a professional manner

• Desire and ability to work within a diverse staff

• Ability to devise solutions to guest problems in a timely manor in high stress situations

• Strong desire to want to help guests fulfill their needs

• Ability to consistently “go the extra mile

Language Skills

• Fluency in English is required, additional language ability is a bonus
• Ability to read, speak and write English

Reasoning Ability

• Must be able to think freely and make decisions on own pertaining to job responsibility

• Able to perform duties without great supervision

• Ability to keep calm, responsive and friendly under pressure

• Able to handle a variety of different tasks at once as well as challenges that may arise with guests, customers and/or employees

• Knows when to request help or assistance from supervisor

Work Environment

• This is a very fast paced busy environment

• Regular attendance in conformance with the standards, which may be established by The Mountain Lodge at Telluride from time-to-time, is essential to the successful performance of this position. Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment.

• Employees may be required to work varying schedules to reflect the business needs of the Hotel

• Multitasking

• This position is monitored by direct/indirect supervision to ensure all unit procedures are adhered to.

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