Job Description

RMA Specialist / Pick & Pack Associate

Position Overview

We are hiring reliable and detail-oriented individuals to join our warehouse team as an RMA Specialist / Pick & Pack Associate . This role combines returns processing, inventory management, quality inspections, and order fulfillment. Team members will verify returned Apple products, perform basic functionality testing, process RMAs, and accurately pick, pack, and prepare customer orders for shipment in a fast-paced distribution environment.

Key Responsibilities

• Process Return Merchandise Authorizations (RMAs) accurately and efficiently.
• Verify serial numbers and product information on Apple devices and accessories.
• Conduct basic functionality testing on returned products.
• Pick customer orders using RF scanners and warehouse management systems.
• Pack products safely and accurately for shipment.
• Label, sort, and stage inventory for shipping and receiving operations.
• Perform quality checks to ensure product accuracy and condition.
• Maintain inventory accuracy and update system records.
• Operate pallet jacks and other warehouse equipment as needed.
• Keep work areas clean, organized, and compliant with safety standards.

Qualifications

• Previous warehouse, distribution, order fulfillment, or inventory experience preferred.
• Experience with RF scanners, picking, packing, shipping, and receiving.
• Comfortable using computers and warehouse software systems.
• Strong attention to detail when working with serial numbers and product information.
• Ability to work independently and as part of a team.
• Reliable attendance and a strong work ethic.

Physical Requirements

• Stand and walk for 8-10 hours per shift.
• Frequently bend, reach, lift, and move throughout the warehouse.
• Lift and carry up to 25-50 pounds.
• Ability to read labels, serial numbers, and small print accurately.
• Comfortable working on concrete floors in an active warehouse environment.

Why Join Our Team?

• Competitive pay with opportunities for advancement.
• Clean and organized warehouse facility.
• Paid breaks and supportive leadership.
• Stable, full-time opportunity with room for career growth.
• Gain valuable experience in logistics, inventory control, quality assurance, and fulfillment operations.

Work Environment

This position is based in a modern warehouse and distribution center. Employees spend the majority of the shift walking, standing, picking orders, processing returned merchandise, and preparing products for shipment. The facility is moderately climate controlled, with fans provided during warmer months. Safety, accuracy, and teamwork are key components of daily operations.

Job Type: Full-Time

Industry: Warehouse, Logistics & Distribution

Experience Level: Entry-Level to Experienced Warehouse Associates Welcome to Apply

This is a Contract to Hire position based out of CARLISLE, PA.

The pay range for this position is $17.30 - $17.30/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully onsite position in CARLISLE,PA.

This position is anticipated to close on Sep 27, 2026.

About Aerotek

Aerotek® Inc. provides staffing and services solutions in manufacturing, logistics, construction, aviation, facilities and maintenance. We provide the expertise, solutions and people required to rise to the challenges of North American industry. Headquartered in Hanover, Md., Aerotek operates a unified network of over 200 offices across North America, supporting more than 18,000 clients each year. Aerotek is an Allegis Group company, the global leader in workforce and business solutions. To learn more, visit: Aerotek.com | 1-888-AEROTEK.

Aerotek offers weekly pay, employee benefits including medical, dental & vision, life insurance, health advocacy and employee assistance programs, a 401(k) plan, and employee discounts.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance:
Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector:
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI):
We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.

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