Job Description

Job Responsibilities:

• Maintain customer service levels by timely order processing, tracking vendor deliveries, invoicing and document reviews.
• Performs replenishment planning and follows through with distributors to receive purchase orders.
• Works closely on routing, freight forwarders and distributors to ensure smooth delivery of all military orders.
• Advise the department management of any delays, problems and/or questioned any irregularities discovered within assigned transactions.
• Assist with customer claim processing and disposition.
• Evaluates data using Excel and other tools to identify root causes and possible solutions to company and customer business issues and to support business project and change needs; sources and manipulates data from company and customer.
• Record, confirm and reconcile weekly inventory and Purchase Order (PO) quantities from military distributor warehouses from online data or spreadsheets from distributors. Communicate inventory status with sales teams and brokers.
• Sorts, files and maintains invoices, receipts, or other special department documentation.
• Provide support to managers and team, with pricing, Account Payables, Account Receivable and daily office needs.
• Responds to inquiries in area of responsibility.
• Collects data/information for department use in special projects or reports.
• Updates information and reports typically on the computer.
• Checks information for accuracy
• Answers department phones as needed and routes to appropriate area.
• Perform other relevant job duties as required.

Skills:

• 1-2 years in inventory replenishment

Education/Experience:

• Bachelor’s or Associate degree preferred or equivalent related experience

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