Job Description

Title:

Attendant

Position Summary

The Attendant greets and serves visitors to provide the best possible visitor experience. Attendants sell admissions, parking tickets, encourage and sell memberships, and guide visitors to locations of interest through the Garden in a friendly and professional manner.

Specific Duties & Responsibilities

• Attain knowledge of ticket types for all Garden activities.
• Keep up-to-date and knowledgeable on all Garden events and current exhibitions; inform visitors about all areas of the Garden.
• Become familiar with admissions apparatus and policies.
• Encourage and carry out membership sales transactions.
• Inform visitors about all attractions and exhibits.
• Conduct all transactions in accordance with policies and procedures set forth by the Visitor Services Department and the New York Botanical Garden.
• Perform other duties as specified and needed by department management.

Qualifications

• Must have excellent communications skills
• Previous customer service experience desired

Physical Demand & Work Environment

• While performing the duties of this position, the employee is required to work both indoors and outdoors in all weather conditions. The employee may be required to sit and/or stand for extended periods of time and may also be asked to lift and/or move up to 25 pounds.

Work Schedule

• This is a temporary part-time role.
• Candidates must have open availability from 9 AM to 6 PM on weekends (Saturday and Sunday), as well as availability for at least 2 weekdays.

Rate

• $18 per hour

If you require an accommodation for any part of the application process, please notify the Human Resources department at HR@nybg.org

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